Service Delivery

44. People do not get due benefit of public services due to corruption, negligence of duty, lack of feeling for the people, social discrimination, lack of accountability, lack of public awareness, and above all due to absence of people’s participation in the production and distribution of services. The quality of services provided by state and statutory bodies, including power supply, supply of drinking water, sewage services, maintenance of environmental quality, police service, judicial service, health service and administrative services shall be gradually improved through bold strides.

45. The problems of service providing systems like power supply, drinking water, sewage and conservancy, police-judicial-health- administrative services by the public and statutory bodies will be identified and solved fast.